How to customize your chatbot

Customizing your chatbot tailors its interactions to perfectly align with your brand's voice and visual style, ensuring a seamless and coherent customer experience. This customization extends beyond aesthetics—it empowers your chatbot to handle specific tasks and address common customer issues effectively. By fine-tuning the chatbot's capabilities, you ensure it provides relevant, accurate, and timely responses, improving customer satisfaction and loyalty. A well-customized chatbot can also streamline operations, reduce the workload on human agents, and offer consistent support across various channels.

Customization

Selecting avatar, colors and chat icon

Conversation settings

Conversation rating

Role & behavior settings and custom instructions

Human Support Contact form

Lead collection - collect names, emails & phone numbers of your users

Restricting domains on which chatbot can be displayed

Rate limits

Selecting AI model