What is the difference between widget and Iframe?
- What is the difference between widget and Iframe?
- Where can i select?
- Widget advantages:
- Iframe advantages
- Try it out!
A widget is separated from the rest of your website and doesn’t change it’s position on the screen. When widget is loaded your users only see the launcher icon, that by default is positioned in the bottom right corner of the screen however you can customize your widget position & size by changing it in “Settings” and “Chat Icon Position”.
An iframe is embedded in the contents of the website and can be surrounded by other elements.
Where can i select?
From the main ChatLab administration page, select Chatbots in the main menu, click on selected chatbot, select Add to Website. Select embed As a widget or As an iframe and copy the right code.
Widget advantages:
- User-Friendly Interface:
- The widget typically appears as a small, clickable icon (often in the bottom right corner of the screen) that expands into a chat window when clicked. This makes it easy for users to find and use without taking up much screen space.
- Non-Intrusive:
- Since the widget is usually minimized by default, it does not disrupt the user’s browsing experience. It only expands when the user chooses to interact with it.
- Consistent Availability:
- The widget remains accessible across different pages of your website, providing a consistent point of contact for users no matter where they navigate.
- Option to customize widget launcher icons and position, automatic opening after page load
- For example it can show welcome messages bubbles after the page is loaded
Iframe advantages
1. Persistent, In-Page Presence:
- Embedding the ChatLab chatbot using an iframe ensures it remains a constantly visible element directly within the webpage's layout. This provides users with immediate access to support or information as they browse, without the need to initiate or open a separate chat interface.
- Seamlessly Integrated User Experience:
- The iframe allows the chatbot to become a natural and persistent part of the webpage's content flow. It's not a pop-up or a widget that overlays the page; instead, it's always there, integrated with the surrounding information, offering a smooth and intuitive interaction without disrupting the user's context.
- Larger Interaction Area:
- Unlike the widget, which is usually small and expandable, an iframe can be sized according to your preference. This allows for a larger interaction area, which can be beneficial for more complex conversations or detailed.
Try it out!
You can always test what is the difference between the widget and iframe by clicking the try-out links on the main chatbot screen.
