Deleting your data

The Danger Zone section allows you to perform critical actions related to data management and chatbot removal. Please note that these operations are permanent and cannot be undone, so proceed with caution. Delete Conversations (Clear History)

In this section, you can permanently delete all conversations associated with a specific chatbot. Once deleted, these conversations cannot be restored.

To delete conversations:

1. Select the chatbot from which you want to delete conversation history.
2. Click "Delete conversations history".
3. Confirm the deletion when prompted. This action is final, and all conversation data for the selected chatbot will be removed.

Note: Conversations older than 6 months will be automatically deleted from our system to ensure data management and compliance.

Delete Collected Leads

You can also choose to delete all leads collected by a specific chatbot. This action will permanently erase all captured leads and cannot be undone.

To delete leads:

1. Select the chatbot whose leads you want to delete.
2. Click "Delete lead data".
3. Confirm your choice when asked. Once confirmed, all lead data associated with the selected chatbot will be permanently removed.

Note: As with conversations, leads older than 6 months will be automatically deleted from the system.