How to train your chatbot on questions and answers
- How to train your chatbot on questions and answers
- Where can i find it?
- How to add Questions & Answers?
- What It Is For?
- Training progress
In this section, we will guide you through the process of adding new question and answer sources to your custom chatbot. This feature is essential for ensuring that your chatbot provides accurate and relevant responses to user queries.
Where can i find it?
From the main ChatLab administration page, select Chatbots in the main menu, click on selected chatbot, select Training and Adding Questions & Answers.
How to add Questions & Answers?
By adding “Question & Answers” corrections, you can train your chatbot to answer certain questions in a specified way.
Type your question in the “Question” field and the answer in the “Answer” field. The chatbot will also recognise if the same question was asked in a different way or language and adjust it’s response.
The “Label” is only visible for you, and will not get displayed to the customer. You can organise your Questions & Answers into sets - a single set has multiple questions and answers under one label, that can be easly used to navigate through other sets.
What It Is For?
Adding new question and answer sources allows your chatbot to access a broader range of information. This ensures that the chatbot can provide accurate, up-to-date, and contextually relevant answers to user queries.
By incorporating various sources, you can enhance the chatbot's ability to understand and respond to a wide array of questions, improving user satisfaction and engagement.
Training progress
After hitting Add/Update the training process will start…
