Integration with WooCommerce

Instructions on how to integrate ChatLab with WooCommerce store

Before you start WooCommerce integration setup make sure the chatbot is already added to your WordPress website - please check detailed instructions to do this:

Embedding for WordPress

View demo shop

You can check the demo woocommerce shop integration here:

https://woocommerce.chatlab.com/

Overview

The WooCommerce Integration with our chatbot service allows seamless interaction between your online store and customers via our chatbot. With this integration, customers can:

• Search for products in your WooCommerce store while chatting with the bot.
• Check order details, such as status and tracking information, when they provide an order identifier.

To use this integration, a WooCommerce Integration Subscription is required. Please contact us to get the subscription.

How it works

1. Product Search: When a user interacts with the chatbot, they can search for products available in your WooCommerce store. The chatbot will retrieve product information based on the search query.
2. Order Details: Users can check their order status by providing their order identifier. The chatbot will fetch the relevant order details from your WooCommerce store.

Integration requirements

• A WooCommerce Integration subscription.
• Access to your WooCommerce store's administrative dashboard.

Integration steps

Step 1: Obtain a WooCommerce Integration subscription

To get started, contact our support team to obtain a WooCommerce Integration subscription. Once you have the subscription, you can proceed with the integration steps below.

Step 2: Generate API Key in WooCommerce Store

1. Log in to your WooCommerce store's WordPress admin panel.
2. Navigate to WooCommerce settings:
1. Go to WooCommerce > Settings.
3. Access the API settings:
1. Click on the Advanced tab.
2. Select REST API
4. Create a new API key:
1. Click on Add Key.
2. Provide a description for the key (e.g., "Chatlab Integration").
3. Select the user to whom you want to assign the key.
4. Set the permissions to Read.
5. Click Generate API Key.
5. Copy the generated API Key and Secret:
1. You will be provided with a Consumer Key and Consumer Secret. Copy these and store them securely.

Step 3: Enable the Integration

From the Chatlab dashbord select the bot and then click on the Integrations tab.

Provide the URL of your WooCommerce store, and two keys generated in Step 2.

Congratulations! Your chatbot is now integrated with WooCommerce store and can search for products and check customer orders.