Conversation Optimizer analyzes the ongoing chat context to intelligently enhance user queries to chatbot. By automatically incorporating relevant details from the current conversation, it ensures each question is enriched with context, enabling the chatbot to provide more accurate and efficient responses.
How to enable it ?
From the main ChatLab administration page, select Chatbots in the main menu, click on selected chatbot, select Settings and go to Conversation, and choose toggle “Use conversation optimizer “ option.