- How to Pause Your Chatbot
- Unpausing Your Chatbot
- Automatic Pausing
- How to Resolve Automatic Pausing
You can pause your chatbot at any time without losing any settings or functionalities. When paused, the chatbot will remain fully configured but will no longer appear on your website, even though it is still installed.
How to Pause Your Chatbot
- Navigate to the chatbot you want to pause.
- Click the "Pause" button.
Unpausing Your Chatbot
You can unpause your chatbot at any moment, restoring its full functionality and visibility on your website.
Automatic Pausing
In certain cases, the system may automatically pause your chatbot. This typically happens when you downgrade your subscription plan, resulting in your chatbot exceeding the limits of the new subscription plan.
Examples of scenarios when your chatbot will be automatically paused include:
- The amount of training data exceeds the limit permitted by your current subscription plan.
- The total number of created chatbots exceeds your current subscription's allowed maximum.
- The number of links used for training surpasses the maximum allowed by your current subscription.
How to Resolve Automatic Pausing
You will only be able to unpause your chatbot after adjusting its settings or configurations to comply with the limits of your current subscription plan.